Service-first Smart-home rescue, repair & lifetime service

We fix the smart homes others gave up on.

Citrus Data picks up where other installers walked away — at home, and now at work too.

Sound familiar?

The smart-home industry has a service problem.

Every Crestron and Control4 owner we meet has a story. Most of them sound like one of these.

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Your installer "finished" the job, then stopped returning calls.

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Half the system never worked the way it was promised.

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The company that built it went out of business — and took your documentation with them.

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Programming changes cost a fortune and take weeks.

You're not alone. And you're not stuck.

Tell us what's going on
Residential

Smart homes that work — and stay working.

Service-first solutions for the people who actually live in the house. Whether we built it, someone else did, or you're starting from scratch — same team, same care, same number to call when something needs attention.

What we hear

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    Your installer disappeared after the punch list.
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    Programming changes take weeks and cost a fortune.
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    The company that built it went out of business — and took your docs with them.
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    You inherited the system with the house and no one will touch it.

How we help

01
Rescue

Inherited a half-finished or broken system? We document what's there, finish what's needed, and rebuild what's wrong — and you own the result.

02
Care plans

Ongoing service for any home. Even ones we didn't install. You get a real human responsible for your system, not a queue.

03
New install

Crestron and Control4 builds for new construction and full retrofits — designed once, supported for the life of the home.

Home service plans

Two ways to keep your smart home running.

Predictable monthly care so things don't break — and so they get fixed fast when they do. Even systems we didn't install.

Essential

Predictable monthly care for a single home.

$99/mo
  • Remote monitoring of connected gear
  • 2x / yr proactive health check
  • Priority email & chat response
  • Discounted programming & service hours
Get started

Tell us what's going on at home.

Book a residential consult
Business IT & MSP

IT that quietly runs your business.

Managed IT, Microsoft 365, networking, and cybersecurity for small businesses on Florida's Gulf coast. One vendor that handles your tech end-to-end — so nobody passes the buck when something breaks. Plus AV and conference-room work when you need it.

What businesses tell us

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    Your "IT person" is your nephew, and he's busy.
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    Your old IT vendor only shows up when something is already on fire.
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    Microsoft 365 is a black box and nobody on your team really owns it.
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    When something breaks, the AV team and the IT team blame each other.

What we deliver

01
Managed Microsoft 365

User & license admin, mailbox security, mail flow, SharePoint, Teams, MFA enforcement, license rightsizing. No more renewal surprises.

02
Helpdesk you can actually reach

Real person, not a queue. Same-day on email and chat, on-site when it matters. We document what we fix so the next call is faster.

03
Network & Wi-Fi

Business-grade Wi-Fi, segmented VLANs, firewalls, structured wiring. Designed once to stay up, monitored continuously so we see issues before your staff does.

04
Cybersecurity that stays out of the way

EDR endpoint protection, enforced MFA, automated patching, daily backups, and ransomware recovery. Quietly running so you don't have to think about it.

Need conference-room AV, distributed audio, or surveillance integrated with the rest? We do that too — bundle it with any business plan.

Business IT plans

Plans built around your team — not a brochure.

Every small business runs different software, different hardware, and different hours. We size plans to fit — number of users, after-hours coverage needs, compliance posture, and what AV is in the mix. We'll quote one fast.

Typical scope: managed Microsoft 365, helpdesk for your team, network & Wi-Fi, endpoint security (EDR + MFA + patching), daily backups. Conference-room AV when needed.
Get a quote

Let's get your IT off your plate.

Book an IT walkthrough
FAQ

Questions we hear all the time.

The short answers. If yours isn't here, just Contact Us — a real human reads it.

Will you service a system someone else installed?

Yes — that's most of what we do. Crestron, Control4, Lutron, Ubiquiti, distributed audio, surveillance — if your installer disappeared, retired, or just stopped returning calls, we'll pick it up.

The first visit is a documentation pass: we map what's actually there, what's working, what's broken, and what's missing. From there you decide what to fix and on what timeline.

Do I have to be on a service plan to get help?

No. We take one-off service calls. A plan just gets you faster response, predictable pricing, and proactive checks instead of waiting for something to break.

What does a service plan cost?

Home plans: Essential is $99/mo and Premium is $249/mo. See the cards inside the Residential section for what's included in each.

Business IT plans are quoted per business — number of users, after-hours coverage, security posture, and whether AV is in the mix. We'll size one fast — tell us about your team.

What brands and platforms do you support?

Crestron, Control4, Lutron, Sonos, Sonance, Ubiquiti, Kaleidescape, Josh.ai, Savant, URC, and most major surveillance and access-control platforms. If it's installed somewhere along Florida's Gulf coast, we've probably touched one.

How fast can you respond when something breaks?

For Essential plan clients, same business day for email/chat. For Premium, same-day phone response 7 days a week.

For non-plan service calls, we schedule on availability — usually within a week.

Do you serve my area?

Our home base is Bradenton, FL, and we routinely cover the Tampa-to-Sarasota corridor (Tampa, St. Petersburg, Clearwater, Lakewood Ranch, Bradenton, Sarasota, Venice). Businesses with sites outside that footprint — get in touch and we'll work it out.

What's the difference between a rescue and a new install?

A new install is a clean slate — we design, spec, wire, and program a smart-home or commercial system from scratch.

A rescue picks up an existing system someone else built or abandoned. We document what's there, fix what's broken, finish what wasn't, and rewrite programming if it's beyond repair. You end up with a fully owned, fully documented system without ripping it all out.

Do you handle IT for small businesses, or just smart homes?

Both — and we'll do either separately. On the business side we run as a full MSP: managed Microsoft 365, helpdesk, networking and Wi-Fi, firewalls, endpoint security (EDR), MFA enforcement, patching, and daily backups. If you also need AV or conference-room work, we already speak both languages so nothing falls through the cracks between vendors.

Will you take over from our current IT vendor?

Yes. First step is a no-pressure assessment — we map what's in place (M365 tenant, network gear, endpoints, backup setup, security posture) and produce a short report of what's healthy, what's risky, and what we'd change first. From there you decide whether to switch over, and we coordinate the handoff so users don't notice it happening.

Platforms, brands & partners we work with
Tell us what's going on

Let's get your tech working again.

Smart-home rescue, ongoing service, a new build, or end-to-end IT for your business. Most consults start with a 15-minute conversation — no pressure, no boilerplate proposal.